Theterms "We" / "Us" / "Our"/”Company”individually and collectively refer to 

ThisPrivacy Policy is an electronic record in the form of an electroniccontract formed under the information Technology Act, 2000 and therules made thereunder and the amended provisions pertaining toelectronic documents / records in various statutes as amended by theinformation Technology Act, 2000. This Privacy Policy does notrequire any physical, electronic or digital signature.

ThisPrivacy Policy is a legally binding document between you and Twisted Tiffin (both terms defined below). The terms of this Privacy Policy will beeffective upon your acceptance of the same (directly or indirectly inelectronic form, by clicking on the I accept tab or by use of thewebsite or by other means) and will govern the relationship betweenyou and Twisted Tiffin.for your use of the website “http://order.twistedtiffin.com”(defined below).

Thisdocument is published and shall be construed in accordance with theprovisions of the Information Technology (reasonable securitypractices and procedures and sensitive personal data of information)rules, 2011 under Information Technology Act, 2000; that requirepublishing of the Privacy Policy for collection, use, storage andtransfer of sensitive personal data or information.

Pleaseread this Privacy Policy carefully by using the Website, you indicatethat you understand, agree and consent to this Privacy Policy. If youdo not agree with the terms of this Privacy Policy, please do not usethis Website.

Byproviding us your Information or by making use of the facilitiesprovided by the Website, You hereby consent to the collection,storage, processing and transfer of any or all of Your PersonalInformation and Non-Personal Information by us as specified underthis Privacy Policy. You further agree that such collection, use,storage and transfer of Your Information shall not cause any loss orwrongful gain to you or any other person.

USERINFORMATION 

Toavail certain services on our Websites, users are required to providecertain information for the registration process namely: - a) yourname, b) email address, c) sex, d) age, e) PIN code, f) credit cardor debit card details g) medical records and history h) sexualorientation, i) biometric information, j) password etc., and / oryour occupation, interests, and the like. The Information as suppliedby the users enables us to improve our sites and provide you the mostuser-friendly experience.

All required information isservice dependent and we may use the above said user information to,maintain, protect, and improve its services (including advertisingservices) and for developing new services

Such informationwill not be considered as sensitive if it is freely available andaccessible in the public domain or is furnished under the Right toInformation Act, 2005 or any other law for the time being inforce.

COOKIES
Toimprove the responsiveness of the sites for our users, we may use"cookies", or similar electronic tools to collectinformation to assign each visitor a unique, random number as a UserIdentification (User ID) to understand the user's individualinterests using the Identified Computer. Unless you voluntarilyidentify yourself (through registration, for example), we will haveno way of knowing who you are, even if we assign a cookie to yourcomputer. The only personal information a cookie can contain isinformation you supply (an example of this is when you ask for ourPersonalised Horoscope). A cookie cannot read data off your harddrive. Our advertisers may also assign their own cookies to yourbrowser (if you click on their ads), a process that we do notcontrol. 

Ourweb servers automatically collect limited information about yourcomputer's connection to the Internet, including your IP address,when you visit our site. (Your IP address is a number that letscomputers attached to the Internet know where to send you data --such as the web pages you view.) Your IP address does not identifyyou personally. We use this information to deliver our web pages toyou upon request, to tailor our site to the interests of our users,to measure traffic within our site and let advertisers know thegeographic locations from where our visitors come. 

Ourpolicy discloses the privacy practices for our own web site only. Oursite provides links to other websites also that are beyond ourcontrol. We shall in no way be responsible in way for your use ofsuch sites.

INFORMATIONSHARING
Weshares the sensitive personal information to any third party withoutobtaining the prior consent of the user in the following limitedcircumstances:

(a) Whenit is requested or required by law or by any court or governmentalagency or authority to disclose, for the purpose of verification ofidentity, or for the prevention, detection, investigation includingcyber incidents, or for prosecution and punishment of offences. Thesedisclosures are made in good faith and belief that such disclosure isreasonably necessary for enforcing these Terms; for complying withthe applicable laws and regulations. 

(b) Weproposes to share such information within its group companies andofficers and employees of such group companies for the purpose ofprocessing personal information on its behalf. We also ensure thatthese recipients of such information agree to process suchinformation based on our instructions and in compliance with thisPrivacy Policy and any other appropriate confidentiality and securitymeasures.

INFORMATIONSECURITY
Wetake appropriate security measures to protect against unauthorizedaccess to or unauthorized alteration, disclosure or destruction ofdata. These include internal reviews of our data collection, storageand processing practices and security measures, including appropriateencryption and physical security measures to guard againstunauthorized access to systems where we store personal data.

Allinformation gathered on our Website is securely stored within ourcontrolled database. The database is stored on servers secured behinda firewall; access to the servers is password-protected and isstrictly limited. However, as effective as our security measures are,no security system is impenetrable. We cannot guarantee the securityof our database, nor can we guarantee that information you supplywill not be intercepted while being transmitted to us over theInternet. And, of course, any information you include in a posting tothe discussion areas is available to anyone with Internetaccess. 

However, the internet is an ever-evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. 

GrievanceRedressal
RedressalMechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature.

Mr. Mitanshu(GrievanceOfficer)
Mobile No. - 7798155332

Email Id - mitanshu.satla@twistedtiffin.com